Welcome to
Origins Integrative Health
Your comprehensive healthcare partner.
We're excited that you're considering Origins as your health home.
Before your first visit, we want to make the process as smooth and stress-free as possible. Browse the frequently asked questions below to find answers to the most common things new patients wonder about. When you're ready, our team is just a call, click, or message away.
Your Health,
Our Partnership
Your health is one of the most meaningful relationships you will ever have — with your body, your wellbeing, and your future. At Origins, we take that relationship seriously. Our commitment isn't just to care for you today, it's to walk alongside you through every chapter of your life. That means staying at the forefront of innovative treatments, embracing emerging research, and continuously expanding what we offer as medicine grows.
Access Key Information
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Insurance Coverage
We work with a variety of major insurance providers to keep your care accessible. View our current list of accepted plans and learn how we can help verify your benefits today.
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Medical Billing
We believe in clear communication regarding your care costs. From claim submission to your final statement, learn exactly what to expect during the billing cycle and how your insurance works with us.
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Financial Policies Credit Card on File
To keep your focus on healing rather than paperwork, we utilize a secure credit card on file system. This ensures that balances are settled promptly after insurance processing, providing you with a hassle-free checkout experience.
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Missed & Cancelled Appointments
We understand that plans change. To help us manage our practitioners' schedules and stay available for all our patients, please review our guidelines for rescheduling and cancelling appointments.
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To Schedule a New Patient Appointment:
Either Call the Clinic or Fill Out the Appropriate Form Below.
Call the clinic: (503) 314-2176For all other New Patient Visits, please fill out this form
Frequently
asked questions
Can’t find the answer your looking for? Contact us.
Does Origins accept insurance?
Yes! We accept several major insurance plans, including MODA, PacificSource, BCBS, Providence, Aetna, and United Health Care. However, not every practitioner is covered by each insurance company, and coverage can vary depending on your specific plan and the services you receive.
Our administrative team is happy to help you verify whether your provider is in-network and whether your plan covers the services you're interested in. We recommend reaching out before your first visit so there are no surprises.
Does Origins accept Motor Vehicle Accident (MVA) cases?
Yes, we do. If you've been injured in a motor vehicle accident and are seeking care, please let our administrative team know when you call to schedule. Have your claim number accessible — that information helps us coordinate your care and billing from the start.
Do you offer discounts for cash-paying patients?
Yes. We offer cash-pay discounts for many of our services. If you are uninsured, underinsured, or simply prefer to pay out of pocket, please ask our team about current rates. We believe access to quality integrative care should be as barrier-free as possible.
Can I use my HSA or FSA to pay for visits?
Yes. Many of our office visits and services are eligible for payment through Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). We recommend confirming with your plan administrator which specific services qualify, as eligibility can vary. Our team can provide itemized receipts and documentation to support your submission.
What can I expect on my first visit?
Your new patient visit is designed to give us a complete picture of your health — not just your current symptoms, but your history, your goals, and what matters most to you. Plan for a thorough, unhurried conversation. Your provider will review your intake forms, discuss your health concerns in depth, and begin building an individualized care plan. Depending on your situation, we may also recommend lab work or other diagnostic testing to help guide your treatment.
First visits are typically 60 to 90 minutes. We recommend arriving 10 to 15 minutes early to complete any remaining paperwork.
How do I prepare for my first appointment?
To make the most of your first visit, we ask that you:
- Complete your new patient intake forms before your appointment
- Along with a detailed list of any current medications, supplements, and dosages
- Bring any recent lab work or relevant medical records if available
- Come prepared to share your health history, goals, and any questions you have
The more we know going in, the more we can accomplish together.
What is your cancellation policy?
We ask that you provide at least 24 business hours notice if you need to cancel or reschedule. If our clinic is closed over the weekend, please plan to cancel by Friday — a Monday morning call doesn't give us enough time to offer that spot to another patient in need.
We understand that life happens, and we'll always do our best to work with you. That said, late cancellations and missed appointments may be subject to a fee. The sooner you let us know, the better we can accommodate everyone.
Do you offer telehealth appointments?
Yes. We offer telehealth visits for many of our services — a convenient option for new patient consultations and follow-up care from the comfort of your home.
Please note that not all insurance plans cover telemedicine services. Providence and ASH, for example, do not currently cover virtual visits. Our administrative team is happy to confirm your coverage before you schedule, so there are no surprises on your end.
How do I know which provider is right for me?
Our practitioners each bring their own areas of passion and expertise — from hormone optimization and functional medicine to acupuncture and regenerative therapies. A great place to start is reading through their bios on our website to get a feel for who might be the right fit for you.
Still not sure? Our administrative team knows our practitioners well and loves helping new patients find their match. Just give us a call — we're happy to talk it through.
How often will I need to come in?
That depends on your health goals, the complexity of your care, and the services you're receiving. Some patients begin with weekly or monthly visits as part of an active treatment plan, then transition to check-ins every six weeks, seasonally, or simply as needed once things are moving in the right direction.
Your provider will map out a visit schedule with you at your first appointment — and like everything else at Origins, that plan will evolve as you do.
Ready to find
your root cause?
Your health story deserves more than a surface-level answer. Let’s go deeper – together.
Hear from our patients
Real experiences from real people. At Origins Integrative Health, our measure of success is simple — how our patients feel, heal, and thrive over time.
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“I first tried acupuncture after many unsuccessful attempts to find relief from chronic pain resulting from a lifetime of athletics and manual labor. Over the years I’ve had many acupuncturists provide respite, but none have provided the same level of pain relief as Casey. His knowledge and expertise are unparalleled and I find he has a way of connecting with my body I’ve not felt elsewhere. Casey has not only provided relief from old injuries and chronic overuse but also uses his skill set to provide instruction, treatment, and a game plan for my continued work exertion and intense athletic training regimens. He has successfully brought my body back to a level of peak performance. In addition, his personality and bedside manner create the most well-rounded healthcare experience.”
M.P.
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“Dr. Kinzie has been an incredible help over the past year as I finished cancer treatment and managed the resulting side effects. She listens intently, asks thoughtful questions, and is very encouraging. While oncology was life-saving, there were many issues they simply could not tackle; Dr. Kinzie took the time to develop detailed, varied treatment plans that truly helped me feel human again. I highly recommend her, especially for those with unique health challenges.”
L.G
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“I started working with Dr. Krebsbach several years ago after hitting a wall with my current Naturopath. I was having a wide array of health concerns but was struggling to get any answers as to why. After only a few months of working with Dr. Krebsbach we were able to get some pretty major diagnosis and then continued working together to treat the symptoms. Now a few years later I've made a ton of progress and am feeling more like myself than I have in years! Heather is very knowledgeable and was willing to order a wide array of tests to help find my root causes. She's very warm and kind and I've enjoyed working with her. I'm immensely grateful to Heather and her team!”
H.T
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“I have nothing but praise and appreciation for Dr. Heather — she is an amazing naturopath. From the first visit, she demonstrated her interest in learning more about me, my health history and my family's medical history. I have never had a doctor take the time that she does to drill down and understand what is influencing my health status today. I appreciate that she takes a wholistic approach and is always looking for prevention and causes rather than just treating the symptoms.Traditional doctors have suggested treatments that do not work, and when I go to Dr. Heather, her treatment addresses my concerns right away. I have recommended to my friends and family that they go to Dr. Heather as well -- and many of us now do! I am grateful to have Dr. Heather on my team.”
A.D
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“I cannot say enough good things about Dr. Laura Clevenger. From the moment you walk into the room, she makes you feel completely comfortable. She is always smiling, incredibly sweet, and somehow manages to make every visit feel reassuring (and she even laughs at my jokes, which is the most important part). Dr. Clevenger is extremely knowledgeable and takes the time to truly listen. She explains things clearly, answers every question thoughtfully, and never makes you feel rushed. You can tell she genuinely cares about her patients and loves what she does. It is rare to find a doctor who is not only this skilled but also this warm, personable, and genuinely kind. I feel very grateful to have her as my doctor and would recommend her to anyone.”
Frida F.
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“Dr. Heather (ND) has helped me tremendously over the past few years. I truly believe she is one of the primary contributors to achieving a successful pregnancy via IUI at 39! In addition to fertility, she's helped me with diet, sleep, fatigue and preparing for postpartum! She's comprehensive, listens deeply, and really helps you get to the root of any health concerns in a holistic way. Go see her!”
D.A
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“Dr. Heather is an integral part of my wellness team. She has helped me with sleeplessness, menstrual issues, hormone balancing, anxiety and more. She is incredibly thorough, easy to talk to, and supportive. I highly recommend adding her to your wellness team!”
C.G
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“Dr Heather is a fantastic practitioner who addressed all of my concerns and then some. After just one appointment I left feeling heard, validated, supported and with a plan already in action. I couldn't be more thankful!”
C.C
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“Dr. Laura Clevenger is an incredible reproductive care/fertility doctor. She helped me through a major issue with care and knowledge. She was always prompt to follow up with clear direction, supportive, and really helpful. I would (and have) recommended her to many women!”
Meghan S.
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“Dr. Carly has been such an integral care provider for me, addressing longstanding health issues I assumed I would just need to live with. She is persistent and creative when looking for solutions while still being patient-centered, keeping my needs in mind and staying flexible. Her approach is positive and affirming and she has a great sense of humor, which particularly helps when dealing with chronic conditions. I’ve recommended her to many friends and colleagues and believe most would benefit from having a Dr Carly in their care team!”
K.G
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“I can’t recommend Dr. Carly enough. Getting an appointment was quick and seamless, which was a huge relief. For the first time in a long time, I felt like a doctor actually listened to my concerns instead of rushing me out the door. I had been struggling with inflammation, weight retention, and hormonal concerns that I couldn't quite pin down, but Dr. Carly didn't dismiss my intuition. We started with thorough baseline testing and now check in every couple of months to adjust my care. She always starts our sessions by asking how I’m feeling, which makes me feel truly supported in my health journey. Now I’m down nearly 20 lbs and the supplements she has me taking are working with my body and not against it.”
J.M
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“If you’re struggling with gut health, hormone balance, or fertility concerns, I highly recommend Dr. Carly Martin! Over the past year and a half, she has helped me fix significant gut health/digestion issues, and I’ve continued to see amazing progress in both my hormone balance and fertility journey. I’m so grateful to have found such a knowledgeable and supportive naturopath!”
K.B
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“I love seeing Dr. Carly!! She is so knowledgeable, compassionate, and a great listener. She's helped me so much with histamine sensitivity and digestion issues. Her method is very personalized and approachable and I can't recommend her enough!”
C.B.
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“I’m so incredibly grateful for you (Dr. Clevenger) and everything you did to help me get here. Your approach to truly understanding my body and identifying how to best support a healthy pregnancy and create a clear, effective path forward, made all the difference. Baby is happy, healthy, and everything I could have dreamed of.”
Danielle
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“Thank you so much for your (Dr. Clevenger) support, wonderful care, and for walking me through my embryo freezing journey. I’m so grateful I got to work with you. You’re amazing at what you do!”
Emily